Return/Refund Policy, Shipping Policy
Eligibility Criteria
- Time Frame: Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
- Condition of Items: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- Receipt or Proof of Purchase: A receipt or proof of purchase is required to process your return.
- Gift Cards are non-refundable.
Return Process
To initiate a return, please follow these steps:
- Contact our customer service at Sales@XtremeDetailingAndMore.Com to request a return authorization.
- Pack the item securely, including all original packaging and accessories.
- Ship the package to the address provided by customer service.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method
of payment within 5 business days.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item,
please contact us at Sales@XtremeDetailingAndMore.Com.
Shipping Costs
You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted
from your refund.
For additional inquiries, please contact us at Sales@XtremeDetailingAndMore.Com for further assistance.
Shipping Policy
General Overview
At Xtreme Detailing And More, we strive to deliver your orders
promptly and efficiently. Our shipping policy outlines the terms and conditions for shipping goods purchased through our website. By placing an order, you agree to the terms set forth in this policy.
Shipping Destinations
We currently ship to the following regions:
- Domestic: All states and territories within the United States.
Shipping Methods
We offer a variety of shipping options to meet your needs:
- Standard Shipping: Delivers within 5-7 business days.
- Expedited Shipping: Delivers within 2-3 business days.
- Overnight Shipping: Delivers the next business day if ordered by 2 PM local time.
Shipping Costs
Shipping costs are calculated based on the chosen shipping method, destination, and the total weight of the order. The exact shipping charges will be displayed at checkout before you complete your purchase.
Order Processing
Orders are typically processed within 1-2 business days. Please note that processing times may be extended during peak holiday seasons or due to unforeseen circumstances.
Tracking Your Order
After your order is shipped, you will receive a confirmation email with a tracking number. You can track your order's status through the carrier’s website using this number.
International Shipping
For international orders, please be aware of the following:
- Customs Duties and Taxes: These charges are the responsibility of the recipient and vary by country.
- Delivery Times: International delivery times may vary depending on the destination country’s customs procedures.
Returns and Exchanges
If you are not completely satisfied with your purchase, please refer to our Return Policy for information on how to return or exchange your item.
Contact Us
If you have any questions or concerns about our shipping policy, please contact us at Sales@XtremeDetailingAndMore.Com or call us at (386) 753-4445. We are here to help!
Thank you for choosing Xtreme Detailing And More. We appreciate your business and look forward to serving you!
Terms Of Service
Terms of Service
Welcome to our platform. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
Acceptance of Terms
By accessing our website or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, you should not use our services.
Changes to Terms
We reserve the right to modify these terms at any time. We will notify you of any changes by posting the new terms on our website. Continued use of the services after any changes indicates your acceptance of the new terms.
Use of Services
- Eligibility: You must be at least 18 years old to use our services. By using our services, you represent and warrant that you are 18 or older.
- Account Responsibility: You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account.
Prohibited Activities
You agree not to engage in any of the following prohibited activities:
- Using the service for any illegal purpose or in violation of any local, state, national, or international law.
- Interfering with or disrupting the integrity or performance of the services.
- Attempting to gain unauthorized access to the services or its related systems or networks.
Content Ownership and Rights
- User Content: You retain ownership of any content you submit, post, or display on our services. However, by doing so, you grant us a non-exclusive, royalty-free, worldwide, sublicensable, and transferable license to use, reproduce, distribute, and display such content.
- Our Content: All content provided by us, including text, graphics, logos, and software, is our property or the property of our licensors and is protected by copyright and other intellectual property laws.
Termination
We reserve the right to terminate or suspend your access to our services, without notice, for any conduct that we believe violates these terms or is harmful to other users, us, or third parties, or for any other reason at our sole discretion.
Disclaimer of Warranties
Our services are provided “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
Limitation of Liability
In no event shall we be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
- Your use of or inability to use our services.
- Any unauthorized access to or use of our servers and/or any personal information stored therein.
Governing Law
These terms and any disputes related to them will be governed by the laws of the jurisdiction in which our company is based, without regard to its conflict of law provisions.
Contact Information
If you have any questions about these terms, please contact us at:
- Email: Sales@xtremedetailingandmore.com
- Address: 17 Graham Trl Palm Coast FL 32137
- Thank you for using our services!
Xtreme Detailing And More LLC
Serving Flagler, Volusia and St. Johns Counties
